Our office hours are Monday through to Friday, from 08:00 GMT until 17:00 GMT.
What traffic do you accept?
We accept players over 18 years of age from all over the world except for the following countries where gambling is restricted: Afghanistan, Algeria, American Samoa, Angola, Azerbaijan, Bahrain, Bangladesh, Bhutan, Botswana, Bulgaria, Cameroon, Chad, Curacao, Ivory Coast, Ethiopia, Georgia, Guinea, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Liberia, Malaysia, Moldova, Morocco, Niger, Nigeria, Pakistan, Philippines, Qatar, Samoa, Seychelles, Slovenia, Somalia, South Georgia, Sudan, Suriname, Syria, Tajikistan, Tanzania, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United States of America, Vietnam, Yemen, Zambia, Zimbabwe. Please do not send us players from those countries.
Who can I contact with further questions?
You can easily contact us through the contact form here or your dedicated account manager directly from within Support tab when you are logged in to your account.
When and how should I receive my payment?
We transfer all payments to our affiliates by the 15th of every month for the commission earned between the first and the last day of the previous calendar month.
The payment should arrive in your account according to your chosen payment method.
You will be notified by email or SMS, at your choice, when the payment is processed on our behalf.
If you choose to be paid by wire transfer the money should reach you between four to seven business days from the transfer date.
If you choose to be paid by NETELLER or Skrill, the money should reach you within two business days from the transfer date.
Please be advised, that wire transfers will not be processed for payments less than 300 EUR and NETELLER/Skrill payments will not be processed for less than 100 EUR. All unprocessed payments will be held over until the total due is equal to or exceeds the threshold.
For how long do I receive a share of the revenues?
Your share will be paid for the lifetime of your players. You can earn commissions for as long as your referred players are active on our brands.
How do I change my payment method?
In case you would like to update your payment method you should login to your account, choose the Payments tab and click on “Edit” button.
How do I create a tracking code?
You can easily track the traffic from as many sources as needed. It is advised to create different trackers for every website and/or banner in order to better analyze the results of your traffic sources and maximizing your earnings with us.
To create a new tracking code:
Log in to your affiliate account and click on the "Marketing tools" Tab.
Use the Tracking Link Generator to create a new tracking link that best suits you.
Do not forget to fill in the Dynamic Parameter box in order to create a unique code.
For more information on tracking please contact your dedicated account manager.
What are the benefits of tracking impressions and clicks?
Tracking impressions and clicks allows you to better analyze and optimize your traffic.
It is strongly advised for a webmaster to track impressions and clicks in order to better understand which banners and what banner locations were most efficient.
I am not sure my tracking code is working as it should. How do I know that I am tracking all of my traffic properly?
Please do not hesitate to contact your dedicated account manager and send him your site’s full URL, the desired location of the link and what tracking code you currently use, in order for us to review them.
Can I track statistics remotely using server side pixel tracking?
Yes, please contact your dedicated account manager and provide him with your tracking code. It is possible to track the following events:
Registration validation and
How are the impressions and clicks counted?
Impressions and clicks are counted as the number of unique impressions or clicks of banners and links per 24 hour period according to the visitor’s cookies. If the cookies are deleted, removed or disabled, the impressions or clicks will be counted without considering the 24 hour period.
How can I request a special banner for my site?
If you wish us to create a special banner to specially fit your site, all you have to do is send us the following details:
promotion type and
We will create the banner according to your specifications and send it to you.